Privacy Policy

Privacy Policy

Effective Date: 15-June-2023

Thank you for visiting LushMotives.com ("we," "us," or "our") and for trusting us with your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website (the "Site") and any services or features provided by Lush Motives (the "Services"). Your privacy matters to us, and we are committed to keeping your information safe and secure. By accessing or using our Site or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information you voluntarily provide when using our Site or Services, including:

  • Name, email address, postal/shipping address, and phone number

  • Payment information (such as credit/debit card details or other payment methods)

  • Any other details you submit through forms, support inquiries, or feedback

1.2 Non-Personal Information

We may also collect technical and usage data, including:

  • Browser type, device type, IP address, and operating system

  • Site usage patterns and analytics (e.g., time on page, clicks, traffic source)

  • Cookies and log data to improve user experience

2. How We Use Your Information

2.1 Personal Information

We use your personal data to:

  • Process and fulfill orders

  • Provide customer support and respond to queries

  • Send transactional emails, order updates, promotions, and newsletters (only with your consent)

  • Improve website functionality and personalize your experience

2.2 Non-Personal Information

We use non-personal data to:

  • Monitor website performance and fix technical issues

  • Analyze user behavior and improve our products and services

  • Ensure the security and integrity of our systems

3. How We Share Your Information

3.1 Third-Party Service Providers

We may share information with trusted third-party vendors (e.g., payment gateways, shipping providers, analytics tools) to facilitate our services. These partners are contractually obligated to keep your information secure and confidential.

3.2 Legal Obligations

We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect the rights and safety of Lush Motives, our users, or others.

3.3 Business Transfers

If Lush Motives is acquired, merged, or involved in a business transfer, your data may be shared as part of that transaction. We will notify you in such cases, where required by law.

4. Cookies & Tracking Technologies

Lush Motives uses cookies and similar technologies to:

  • Enhance your shopping experience

  • Track browsing behavior and preferences

  • Analyze traffic and marketing performance

You can manage or disable cookies in your browser settings, but this may affect some site functionalities.

5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any information.

6. Security

We use industry-standard security measures (SSL encryption, secure servers, etc.) to protect your data. While we take every precaution, no online system is completely secure, so please exercise caution when sharing sensitive details.

7. Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect information from minors. If we discover such data has been collected, we will delete it promptly.

8. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data

  • Update or correct your information

  • Request deletion or restrict processing of your data

To exercise your rights, please contact us at lushmotivesmart@gmail.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our Site or Services constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

📧 Email: lushmotivesmart@gmail.com
🌐 Website: www.lushmotives.com